Refund Policy

1. Free Trial Period

Cursis offers a 14-day free trial for new users. No credit card is required to start your trial. You can cancel anytime during the trial period without being charged.

2. Subscription Cancellation

You may cancel your subscription at any time through your account settings. Upon cancellation:

• You will retain access to paid features until the end of your current billing period
• No further charges will be applied after the current period expires
• You can export all your data before downgrading to the free plan
• Your workspace will be preserved with read-only access after downgrade

3. Refund Eligibility

30-Day Money-Back Guarantee: If you are not satisfied with Cursis, you may request a full refund within 30 days of your initial purchase. This applies to:

• First-time subscribers only
• Annual or monthly subscription plans
• Purchases made directly through Cursis (not third-party resellers)

Refunds are NOT available for:

• Subscription renewals beyond the first billing cycle
• Custom enterprise agreements (governed by separate MSA terms)
• Add-on services or integrations purchased separately
• Violations of our Terms of Service resulting in account suspension

4. Refund Process

To request a refund:

1. Contact our support team at support@cursis.app
2. Include your workspace ID and reason for refund request
3. Our team will review within 2 business days
4. Approved refunds are processed within 5-7 business days to your original payment method

5. Billing Disputes

If you believe you have been incorrectly charged or notice unauthorized transactions:

• Contact us immediately at billing@cursis.app
• We will investigate and resolve disputes within 7 business days
• Billing errors will be corrected and refunded promptly

6. Annual Subscription Refunds

Annual subscriptions are eligible for pro-rated refunds within the first 30 days. After 30 days, annual subscriptions are non-refundable but can be cancelled to prevent auto-renewal.

7. Contact Information